| Russ Belville |
810 E. Jefferson St.
Boise, ID 83712-7901 |
Phone/Fax (208)389-7877
[email protected] |
| OBJECTIVE: | To secure a full-time technical position in the field of personal computing and networking. The ideal opportunity will utilize my excellent technical skills along with my enthusiastic personality in a challenging work environment. My goal is to provide unparalleled service and satisfaction to my employers and their customers, while increasing my education and skill-set. |
| QUALIFICATIONS: |
Spreadsheeting Microsoft Excel, Corel QuattroPro, Lotus 1-2-3 Databases Microsoft Access, Corel Paradox, Crystal Reports Presentations Microsoft PowerPoint, Corel Presentations Graphics Microsoft Image Composer, CorelDRAW, Harvard Graphics, iPhoto Plus Web Publishing Microsoft FrontPage, Netscape Composer Desktop Publishing Microsoft Publisher E-Mail & Calendar Microsoft Exchange, Netscape Navigator Ability to demonstrate and train users in all of the above-listed software
|
| EXPERIENCE:
06/01/1998 11/01/1998
|
At Paradigm
Consulting, I held the dual position of Network Administrator and Software
Instructor. As Network Administrator, I was responsible for the installation,
configuration, troubleshooting, and back-up of a Microsoft NT Server and
22 Windows 95 Client machines. During my tenure, I created the system back-up
procedures, avoiding a potential disaster in the event of system crash.
I also migrated the existing Microsoft Mail system into a new Microsoft
Exchange Server-based mail system, enabling the users to automate appointment
scheduling, share contacts and resources, and assign inter-office tasks.
As Software Instructor, I was responsible for attracting new customers, designing training programs, and teaching the classes. I accounted for five new businesses as training clients and over $5,000 of new income in just two months. I also instituted a new web-based method of courseware inventory, saving Paradigm Consulting over 15% in time and materials cost. |
|
IT Support Technician State of Idaho Dept. of Health & Welfare 450 W. State St. / 8th Floor Boise, ID 83720 |
After seven months with The Bentley Company, I returned home to my previous position with the State of Idaho. I supervised the conversion of over 44,000 records of Dept. of Health & Welfare computer inventory from the mainframe system to the SupportMagic SQL support database. |
|
Systems Integration Consultant The Bentley Company Hudson, MA 01749 |
Upon successfully integrating the new SupportMagic SQL software with the Dept. of Health & Welfares systems, I was recruited by this Massachusetts company. My duties were to travel nationwide integrating new SupportMagic SQL purchases for various companies in finance, health care, banking, software, and government. In addition to configuring the database to fit with various operating systems and networks, I had to manage my own expense accounts, book flights, rental cars, and hotels. |
|
IT Support Technician State of Idaho Dept. of Health & Welfare 450 W. State St. / 8th Floor Boise, ID 83720 |
At the Dept.
of Health & Welfare, I provided telephone technical support to over
5,000 computer users statewide. Areas of support include IBM PC-DOS and
Windows-based applications, IBM Mainframe Host applications and terminal
emulation, communications line problem diagnosis, router and controller
troubleshooting, and tracking and reporting of problem trends and resolutions.
I also was assigned the task of SupportMagic HelpDesk Software & Database Administration, which includes System Configuration, Windows NT Server Administration, SQL Database Administration, creation of reports using Crystal Reports software, training of support staff, documentation of features and functions, and project management |
|
Creative Computer Concepts (Self-Owned Business) 810 E. Jefferson St. Boise, ID 83712-7901 |
Creative Computer Concepts is my own part-time consultation business. I assist companies and private individuals with software and hardware installations, troubleshooting, web page design, graphic design, tax preparation, and Internet research. Over the past five years, I have consistently grossed $500 - $1000 per month. |
|
Network Administrator / Sales Network Programmer H&M Concepts, Ltd., Co. 10754 Executive Dr. Boise, ID 83704 |
At H&M, the company that manages over 90 Pretzel Time food franchises, I designed, programmed, and maintained all aspects of the 25-user Computer LAN Network. I was responsible for the creation of the corporate databases with the Paradox Database program, including Data Entry Screens, Customized Reports, Structured Queries, and Data Validation. I also designed these databases to be integrated with currently existing Lotus 1-2-3 Spreadsheets and Automated Clearing House Banking Software. My position also included some aspects of hardware maintenance and repair, and tutoring and instruction of software to the 25 computer users. I was essentially a one-person department, so self-motivation and responsibility were also required. |
|
Senior Software Instructor Silver Creek Computers 602 Fairview Ave. Boise, ID 83703 |
Hired originally as a Part-Time Basic Software Instructor, within five weeks I was promoted to Senior Instructor, teaching all levels of Windows and DOS business software full-time to classes of one to twelve students per day. Duties also included class preparation and documentation, lesson planning, and self-training on new pieces of software. |
|
Receptionist / Clerk Intermountain Hospital of Boise 303 N. Allumbaugh Boise, ID 83702 |
My position at this psychiatric hospital included reception duties on a ten-line PBX Phone System, Petty Cash funds, and Accounts Payable, Accounts Receivable, and Insurance paperwork. I also handled miscellaneous office work, such as typing business correspondence, 10-key, and alphanumeric filing. |
|
Office Temporary Kelly Temporary Services 777 Fairview Ave. Boise, ID 83703 |
As a Kelly Temporary, I assumed various general clerical positions, honing my typing and data-entry skills. |
Professional References
|
Don Peña Technical Consultant Former Supervisor Home: (208) 322-7143 |
Sam Byrd Diversity Consultant Former Manager Work: (208) 367-0551 |
Steve West Diversity Consultant Former Co-Worker Work (208 )367-0551 |
|
Penny Kohn Help Desk Supervisor Former Supervisor Work: (208) 334-5675 |
Barbara Maness Operations Manager Former Manager Work (208) 334-5671 |
Steve Hill IT Manager Former Co-Worker Work (208) 334-5644 |
|
John Krause IT Manager Former Co-Worker Work: (208) 334-5608 |
Aimee Price Support Supervisor Former Co-Worker Work: (208) 334-0610 |
Nick Hall Technical Support Former Co-Worker Home: (208) 345-3980 |
|
Scott Newcombe Systems Integration Mgr. Former Manager Work: (508) 562-4200 |
Art Loring Chief Financial Officer Former Supervisor Work: (208) 342-7893 |
John Davis V.P. of Operations Consulting Client Work: (208) 850-0354 |
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|
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| 1999 Creative Computer
Concepts
1998 Paradigm Consulting, Inc. 1997 State of Idaho, Dept. of Health & Welfare 1996 The Bentley Company 1995 State of Idaho, Dept. of Health & Welfare 1994 H&M Concepts, Ltd. 1993 Creative Computer Concepts 1992 Silver Creek Software *Salary for part-time employment. |
$17,000 / year*
$22,000 / year* $25,000 / year $32,000 / year $24,000 / year $20,000 / year $16,000 / year* $15,000 / year* |